Call us today (AU) 07 3103 0809 (NZ +61-7-3103 0809)

We are an Australian based company with specific expertise in MySQL and MariaDB. Our services include consulting, scalable architecture, proactive remote DBA, system administration, vendor neutral managed services with optional emergency support, mentoring, training, and security and code reviews.

Support Overview

At Open Query, we believe that it's wiser to help before trouble occurs, and to prevent it.

  • You see the chandelier on the right? One light is not working, but the restaurant it hangs in is still fully open for business...
    You really can't prevent servers from failing in some way, in the end they all do. But you can make your infrastructure more resilient, and this mainly requires smarts and expertise, not a massive budget, or components with an "enterprise" label which actually does not even mean they are suitable for your particular needs,
  • Knowledge and skills. Through our training courses, and knowledge transfer during consulting and support engagements, we help you learn to help yourself more. We don't keep secrets. If you want to become a guru in this realm, that's cool with us.
  • Let us assist you throughout your design, development, deployment and maintenance phases. We charge sensible rates as we value ongoing engagements and appreciate that the economy has not been kind to all. Let us help you relax, when you trust that a failure is not an emergency.

In the words of legendary aviatrix Amelia Aerhart: to worry is to add another hazard.

  • When we provide comprehensive remote DBA or managed services, we offer optional emergency service. Stuff does happen, and we'll have you covered. By engineers that is, not paperwork.


Designers, developers, internal ICT teams and businesses need smart, experienced, friendly, responsive, honest support for MySQL, MariaDB and related online technologies. We service small businesses, as well as larger organisations (such as universities) and government.

Open Query provides the following packaged, ad-hoc and subscription services:

ServiceInitial ReviewSecurity ReviewAd-Hoc ConsultingMentoringProActive Support
FormatPackagePackageAd-HocSubscriptionSubscription
Hours410-Up to 1/monthBlocks of 4+
avg/Month
Fee (ex.GST)AUD 675AUD 1675
Scheduled rates:
AUD 200/hour remote
AUD 250/hour on-site
 
AUD 95/monthFrom AUD 600/month
(special offer)

Email

Remote login-
Phone-
Monitoring----
Alerts----
Out-of-hours----Option
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Simply contact us today, and we'll get on to it!