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Competence reversed: sales vs technical

Just ran into the weirdest case… a client was outsourcing some of its sysadmin stuff, and in this instance their task was to set up a couple of new servers which were going to run MySQL, hence my involvement. So I was present at a meeting where this company was represented by two very capable people – they were clearly technically very clued in.

All good so far. But the actual work done by the company was… bad. 32-bit OS install on 64-bit hardware, not providing documentation on some specific setup aspects, that kind of “fun”. Cause? The people I met were actually sales, and not the same as those involved in the execution of the plans. The result is a rather curious and sad story, where sales is for once more competent than technicals in the same company. Oh dear!

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2 thoughts on “Competence reversed: sales vs technical

  1. 32bit OS install on 64bit hardware is not necessarily a bad choice.

  2. True, but if it’s about a MySQL Server, and you actually want to use more than 3GB RAM in the MySQL process, it very much does matter.

    And in this case, 64bit was part of the requirements, which were simply not followed.

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